Lifeguard/Swim Instructor
Position Title: Lifeguard/Swim Instructor
Reports To: HFA Program Manager
Pay Grid: $18.25/hour
Department: Health, Fitness, & Aquatics
Hours: Full-time (40 hours/week)
Our Culture:
YMCA of Southeastern Alberta strives to integrate our commitment to diversity and social
inclusion in all that we do. We believe that strong leadership is created through the sharing
of diverse experiences and perspectives. We actively seek candidates who embody these
principles and who reflect the many dimensions of the communities we serve. We are a
charitable organization that provides health and fitness opportunities, employment services,
licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks.
When you work at the YMCA, you’ll play an important part in building strong, thriving
communities while positively impacting people’s lives. Join our team at the Y, a place where
everyone belongs — including you!
Our mission and core values are brought to life by our culture. In the Y, we strive to live our
cause of strengthening communities with purpose and intentionality every day,
demonstrating our values in action.
We do the right thing.
We are caring, respectful, honest, and responsible in all that we do.
We put people first.
We believe in each other – honouring our strengths, diversity, perspectives, and passions.
We keep our promises.
We do what we say we will do.
We lead by example.
We are courageous, speaking with conviction and always willing to listen and collaborate.
What qualifications are we looking for?
At the YMCA of Southeastern Alberta, we strive to ensure our employees are a good fit
based on their strengths, interests, and future goals.
The successful candidate will have the following:
Education/Certifications/Credentials/Professional Registration
• Aquatics Certifications (National Lifeguard Service (NLS), YMCA Swim Instructor,
Water Safety Instructor (WSI), Aquatic Emergency Care)
• Standard First Aid, CPR-Level C, and WHMIS Certification
• Evidence of a clear Police Record Search (with Vulnerable Sector Check only if
working with children), within the last six months
Knowledge & Skills
• Exceptional customer service skills
• Ability to act professionally in all situations, representing the YMCA according to its
core values
• Able to deal with difficult situations and complaints with confidence
• Excellent communication, organization, and time management skills
What does this role look like at the YMCA of Southeastern Alberta?
This position reports to the HFA Program Manager and will provide high quality aquatic
services that meet the needs of the YMCA members and community.
The responsibilities and duties of this role will include but is not limited to:
Customer Service
• Be committed to exceptional customer service and member engagement
• Have positive interactions with members throughout the building; never just walk by
a member
• Identify and create opportunities to enhance each and every person’s YMCA
experience
• Deliver high quality supervision at all times while on guard duty, guard from
appropriate location and follow guard to bather ratio. Correct unsafe techniques and
ensure safe and effective use of equipment by participants.
• Are knowledgeable of YMCA programs and services.
YMCA Values
• Demonstrate and promote a personal understanding of and appreciation for the
mission, vision, and values of the YMCA and its programs and services
• Demonstrates appropriate behaviors in line with our Mission, Vision and Values as
reflected in our YMCA competencies; takes a member focused approach to increase
their understanding of programs offered across the Association.
Teamwork
• Work effectively within the Fitness team, contributing to its overall success by:
• Promoting the YMCA’s annual Y Connect Campaign
• Promoting and/or attending YMCA events
• Contributing to a positive and healthy workplace culture
• Other duties to assist the team, as assigned
• Coverage for Special Events as required
• Work Seasonal Day Camps throughout the year
Standards that Shine
• Achieve all quality standards and targets established under YMCA best practices and
the YMCA’s Standards that Shine
• General cleaning as required around the facility
• Ensuring all staff are aware of Standards that Shine and work with them to create a
culture of excellence in adherence to guidelines and expectations outlined by
Standards that Shine
• Keep pool area clean and organized.
• Complete daily cleaning tasks and checklists
Interpersonal/Communication Skills
• Communicate effectively with coworkers, supervisors, managers, and the senior
leadership team
• Ensure workplace conflicts are resolved quickly, following YMCA policies and
procedures
Quality of Work
• Candidates must be able to work days, evenings and weekends
• Always providing a safe and positive environment where children/youth can learn,
develop skills and make new friends
• Complete administrative tasks, update class rosters, lesson plans, check equipment,
clean equipment, update records and perform light maintenance tasks when not
guarding or instructing.
• When instructing, develop lesson plans for assigned classes and provide quality
instruction in aquatic class(es) agreed upon.
• Attend all scheduled in-services, staff training, and YMCA staff meetings
Compliance with Legislation and YMCA Policies and Procedure
• Adherence to the following at all times:
• YMCA Child Protection and Operational Policies and Procedures
• Public health and safety regulations
• Occupational Health and Safety
• Respond to all incidents and accidents that may occur in the aquatic or surrounding
area
• Perform all scheduled water tests.
Work Environment and Physical Demands
• Work in loud, noisy environment
• May be going from standing to seating positions, from standing to kneeling positions,
from kneeling to standing positions, from seating to standing positions for most of the
working day, there will be walking throughout the day
• Walking up and down stairs
• May lift or move items up to 50 lbs including children
• Working on a computer screen, computer keyboard and mouse
• May be exposed to children or adults who may not be vaccinated
• May be exposed to verbal/physical abuse from external and internal clients
The Benefits to Joining our Team:
• Paid wellness days after 3-month probationary period
• Paid Birthday and Employment Anniversary Date
• Employee Assistance Program
• Free Health Plus Membership with 15% discount for family members
• 2 weeks paid vacation after 3 months prorated based on start date
• 1 week of PTO after 3 months prorated based on start date
Please Apply:
With a cover letter, resume, and 3 professional references (email addresses and phone
numbers) who can attest to your character and previous work and/or volunteer performance.
Please send application packages to:
Danielle Sonnie, HFA Programs Manager
YMCA of Southeastern Alberta
150 Ash Ave SE