Position Title: Janitorial Staff
Reports To: Maintenance Manager
Pay Grid: $17/hour
Department: HFA - Maintenance
Hours: 20 hours/week
Our Culture:
YMCA of Southeastern Alberta strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services, licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks. When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you!
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.
We do the right thing.
We are caring, respectful, honest, and responsible in all that we do.
We put people first.
We believe in each other – honouring our strengths, diversity, perspectives, and passions.
We keep our promises.
We do what we say we will do.
We lead by example.
We are courageous, speaking with conviction and always willing to listen and collaborate.
What qualifications are we looking for?
At the YMCA of Southeastern Alberta, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.
The successful candidate will have the following:
Education/Certifications/Credentials/Professional Registration
• Standard First Aid, CPR-Level C
• Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
• Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use) and a minimum of $2,000,000 in liability coverage
Knowledge & Skills
• Strong leadership and communication skills
• Ability to act professionally in all situations, representing the YMCA according to its core values
• Able to deal with difficult situations and complaints with confidence
• Excellent customer service, organization, and time management skills
• Excellent verbal and written communication skills
• Able to work days, evening and weekend shifts
What does this role look like at the YMCA of Southeastern Alberta?
Reporting to the Janitorial Lead, the Janitorial Staff, is responsible for ensuring that all YMCA facilities are clean and well maintained.
The responsibilities and duties of this role will include but is not limited to:
Customer Service
• Be committed to exceptional customer service and member engagement
• Have positive interactions with members throughout the building; never just walk by a member
• Identify and create opportunities to enhance each and every person’s YMCA experience
• Be knowledgeable of all YMCA programs and services
YMCA Values
• Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and services
• Demonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.
Teamwork
• Work effectively within the HFA team, contributing to its overall success by:
• Promoting the YMCA’s annual Y Connect Campaign
• Promoting and/or attending YMCA events
• Contributing to a positive and healthy workplace culture
• Other duties to assist the team, as assigned
• Provide front line support and assistance to the facility team and departments as required
• Aid in the training of all new staff and volunteers
• Work in a team environment to achieve optimal collective results
• Develop and maintain smooth cooperative working relations with all staff and volunteers
• Cover for shifts when staff are on holidays or off sick
• Share responsibility for keeping all Janitorial supplies stocked
• Coordinate the set-up and take down of equipment for birthday parties and rentals, as needed.
Standards that Shine
• Achieve all quality standards and targets established under YMCA best practices and the YMCA’s Standards that Shine
• General cleaning as required around the facility
• Ensuring all staff are aware of Standards that Shine, and work with them to create a culture of excellence in adherence to guidelines and expectations outlined by the Standards that Shine.
Interpersonal/Communication Skills
• Communicate effectively with coworkers, supervisors, managers, and the senior leadership team
• Ensure workplace conflicts are resolved quickly, following YMCA policies and procedures.
Quality of Work
• Provide day-to-day facility janitorial duties as directed and required
• Cleaning of all change rooms, bathrooms, fitness rooms, office rooms, and high traffic areas
• Vacuuming and mopping the buildings
• Shovel snow in the winter, yard work in the summer
• Cleaning all fitness equipment, windows, and high touch areas
• Dusting of offices, ledges, counters, chairs and tables
• Ensure all windows are cleaned and are free of streaks, finger prints, and dirt
• Empty and take out all garbage’s and cardboard boxes
• Make sure all toilet paper dispensers, paper towel dispensers, soap dispensers, and all other needed supplies are filled at the end of every shift
• Attend all staff training and YMCA staff meetings
• Collect daily water samples
• Identify plumbing issues and report them to the supervisor
Compliance with Legislation and YMCA Policies and Procedure
• Adherence to the following at all times:
• YMCA Child Protection and Operational Policies and Procedures
• Public health and safety regulations
• Occupational Health and Safety
Work Environment and Physical Demands
• Work in loud noisy environment
• May be going from standing to seating positions, from standing to kneeling positions, from kneeling to standing positions, from seating to standing positions for most of the working day, there will be walking throughout the day
• Walking up and down stairs
• May lift or move items up to 75 lbs
• May be exposed to children or adults who may not be vaccinated
• Will work with cleaning chemicals
• May work on a ladder
• May be exposed to verbal/physical abuse from external and internal clients
The Benefits to Joining our Team:
• Paid wellness days after 3-month probationary period
• Paid Birthday and Employment Anniversary Date
• Employee Assistance Program
• Free Health Plus Membership with 15% discount for family members
Please Apply:
With a cover letter, resume, and 3 professional references (email addresses and phone numbers) who can attest to your character and previous work and/or volunteer performance.
Please send application packages to:
Mark Simper, Maintenance Manager YMCA of Southeastern Alberta
150 Ash Ave SE