Before & After School Care Site Manager
Position Title: Before & After School Care Site Manager
Reports To: General Manager of Child Care
Pay Grid: $25.00
Department: Child Care
Our Culture:
YMCA of Southeastern Alberta strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services, licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks. When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you!
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.
We do the right thing.
We are caring, respectful, honest, and responsible in all that we do.
We put people first.
We believe in each other – honouring our strengths, diversity, perspectives, and passions.
We keep our promises.
We do what we say we will do.
We lead by example.
We are courageous, speaking with conviction and always willing to listen and collaborate.
What qualifications are we looking for?
At the YMCA of Southeastern Alberta, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.
The successful candidate will have the following:
Education/Certifications/Credentials/Professional Registration
Post-secondary education in CYC, ECE, SLWK, Education or in a related field
Child Care certification Level 2 or 3 required
Standard First Aid with CPR-Level C
Minimum 2 years of work experience in a management role in an organization of similar size and complexity preferred.
Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use) and a minimum of $2,000,000 in liability coverage.
Child Intervention Check
Knowledge & Skills
Experience in human resource functions (recruitment, hiring, progressive coaching, termination)
Working with children in a childcare environment age 5-12
Ability to fluently use the entire MS Office suite.
Ability to act professionally in all situations, representing the YMCA according to its core values.
Able to deal with difficult situations and complaints with confidence.
Excellent customer services, organization, and time management skills
Excellent verbal and written communication skills
Ability to manage multiple staff at various sites throughout the community.
Excellent interpersonal and Leadership skills
Self-motivated with the ability to direct personal performance to achieve desired results without constant direct supervision.
Knowledge of Alberta Child Care Act and Regulations
What does this role look like at the YMCA of Southeastern Alberta?
This position is responsible for overseeing the daily operation of all Before & After School Care program sites; acting as a site supervisor as required. This position will also assist the General Manager of Child Care in ensuring the success of all of the Association’s Before and After School programs, situated at multiple sites throughout Medicine Hat and surrounding areas.
The responsibilities and duties of this role will include but is not limited to:
Customer Service
Provide professional development opportunities (external and internal) for educators at all sites.
Encourage opportunities for leadership within the Site Supervisors role.
Hold monthly Supervisor-level staff meetings that encourage relationship building.
Ensure Site Supervisors provide Educators with a thorough orientation to their position and work site(s)
Ensure the Site Supervisors at each assigned site receive Healthy Child Development training and are training their site staff in Healthy Child Development
YMCA Values
Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and services.
Demonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.
Ensure all programing promotes inclusivity, equality and kindness.
Teamwork
Work effectively within the Child Care team, contributing to its overall success by:
Promoting the YMCA’s annual Y Connect Campaign
Promoting and/or attending YMCA events
Contributing to a positive and healthy workplace culture
Other duties to assist the team, as assigned.
Provide coverage for General Manager of Child Care absences, ensuring that all planned vacation and leaves do not overlap
Ensure Site Supervisors schedule appropriate coverage for their vacation and/or leaves.
Assist in other YMCA camp programming as needed.
Standards that Shine
Achieve all quality standards and targets established under YMCA best practices and the YMCA’s Standards that Shine
General cleaning as required around the facility.
Ensuring all staff are aware of Standards that Shine, and work with them to create a culture of excellence in adherence to guidelines and expectations
Act as a Place to Connect Champion, ensuring the curriculum is effectively implemented in each assigned site.
Act as a Place to Connect Champion, ensuring the curriculum is effectively implemented in each assigned site.
Attend all core trainings on curriculum.
Support Site Supervisors at assigned sites in completing monthly checklists as required.
Ensure Site Supervisors at assigned sites are completing weekly observations on play partnering, programming and classroom environment.
Review and ensure Play in Action standards are met.
Responsible for participation in annual YMCA Play in Action audit and achieving minimum score of 85% in assigned sites.
Ensure Site Supervisors and Educators attend core trainings, act as a mentor for Site Supervisors and Educators through role modelling curriculum standards at all times.
Interpersonal/Communication Skills
Act as point of contact for School Division No. 76 regarding any questions, concerns or issues about the assigned programs, ensuring that the Child Care Genera Manager is kept informed. Offer to schedule and attend quarterly meetings with each site’s administration and Site Supervisor to facilitate open and honest communication. Resolve any issues/concerns that arise.
Ensure all assigned sites are correctly and consistently using the Avocado Engage app.
Respond to emails and phone calls within a 24-hour period.
Travel to each assigned site regularly and have a visible presence to staff, children and parents.
Provide support to each Site Supervisor to ensure their success in the role and the success of the Program in each site.
Liaise with Family Support Worker to connect any parents at sites who would like his/her services.
Performance management of all Site Supervisors, including annual evaluations and progressive coaching, if needed
Assist Site Supervisors with the Performance Management of all Educators.
Assist Site Supervisors with HR functions associated with program volunteers.
Work with General Manager of Child Care on all terminations
Assist the General Manager of Child Care in all finance and HR aspects of seasonal and summer camp programs
Quality of Work
Ensure the Site Supervisors are making sure program planning at each assigned site includes Healthy Child Development concepts.
Monthly board reports and finance reports submitted to General Manager of Child Care
Ensure all program forms and manuals are up-to-date and available at all locations.
Seek out personal professional development opportunities.
Participate in budgeting process for all sites with General Manager of Child Care
Responsible for ensuring all revenues and expenses meet budget lines at all sites.
Ensure all invoices for the program are appropriately coded and submitted to the Finance Department on a timely basis.
Complete expense claims and credit card reconciliations by set deadlines.
Ensure Site Supervisors complete NSF follow ups and online claim forms.
Ensure timecards are approved correctly in payroll system before deadline.
Ensure site training manuals are kept up to date.
Assist the General Manager of Child Care in ensuring Government of Alberta subsidy for seasonal and summer camp program is as seamless as possible
Compliance with Legislation and YMCA Policies and Procedures
Adherence to the following at all times:
YMCA Child Protection and Operational Policies and Procedures
Public health and safety regulations
Occupational Health and Safety
Assisting the Before & After School Care Site Supervisors in ensuring that licensing regulations are always maintained in all assigned sites.
Participate/supervise in licensing visits/annual reviews at all assigned sites, completing all necessary paperwork as required.
Assist the Before & After School Care Site Supervisors resolve areas of non-compliance in all assigned sites immediately.
Report all critical incidents at assigned sites within 24 hours.
Review all licensing standards on a quarterly basis to remain up to date on any changes and advise General Manager of Child Care of any impact to the program
Keep General Manager of Child Care apprised of all issues at assigned sites related to licensing
Review policies with Site Supervisors and ensure they are reviewing all policies at all assigned sites on a monthly, rotating basis (includes all YMCA of Southeastern Alberta Policies & Procedures, including Child Protection and Health & Safety)
Review policies monthly and ensures compliance by all program staff and assigned sites.
Provide any suggested updates to the General Manager of Child Care
Provide assistance to Site Supervisors in hiring Educators at all sites, as needed, ensuring they maintain proper records as required by Licensing.
Ensure the Site Supervisors are planning, developing, implementing and evaluating licensed child care seasonal and summer day camps
Work Environment and Physical Demands
Work in loud noisy environment
May be going from standing to seating positions, from standing to kneeling positions, from kneeling to standing positions, from seating to standing positions for most of the working day, there will be walking throughout the day.
May lift or move items up to 50 lbs. including children.
May be exposed to all weather conditions while working outside.
May be exposed to children or adults who may not be vaccinated.
May be exposed to verbal/physical abuse from external and internal clients.
Please Apply:
With a cover letter, resume, and 3 references (email addresses and phone numbers) who can attest to your character and previous work and/or volunteer performance.
Please send application packages to:
Sandra Warkentin, General Manager Childcare
YMCA of Southeastern Alberta
1721 21st street SE
Sandra.warkentin@medicinehatymca.ca