Youth Support Worker- Crime Prevention Program - Full-Time
Position Title: Youth Support Worker- Crime Prevention Program
Reports To: Director of Community Programs
Pay Grid: $21.00 – $25.00
Department: Community
Our Culture:
YMCA of Southeastern Alberta strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services, licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks. When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you!
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.
We do the right thing.
We are caring, respectful, honest, and responsible in all that we do.
We put people first.
We believe in each other – honouring our strengths, diversity, perspectives, and passions.
We keep our promises.
We do what we say we will do.
We lead by example.
We are courageous, speaking with conviction and always willing to listen and collaborate.
What qualifications are we looking for?
At the YMCA of Southeastern Alberta, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.
The successful candidate will have the following:
Education/Certifications/Credentials/Professional Registration
Post-secondary diploma/degree in Criminal Justice, Child and Youth Care Counselling, Social Work, Social Services, or equivalent education/experience
Non-violent Crisis Intervention, Motivational Interviewing, Mental Health First Aid, and Suicide Intervention certifications preferred
Annual registration in a professional organization as required by the governing body
Standard First Aid, CPR-Level C
Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use) and a minimum of $2,000,000 in liability coverage
Child intervention check
Knowledge & Skills
Working knowledge in culturally sensitive and trauma-informed practice and strength-based approach
Ability to act professionally in all situations, representing the YMCA according to its core values
1 year experience in client intake and assessment, case management, and workshop facilitation
Working knowledge of issues/practices related to the social determinants of health, youth development, individual assessment, case management, group work/facilitation, program planning and outcome evaluation
Able to deal with difficult situations and complaints with confidence
Excellent customer service, organization and time management skills
Excellent verbal and written communication skills
Excellent interpersonal and leadership skills
Self-motivated with the ability to direct personal performance to achieve desired results without constant direct supervision
Knowledge of Healthy Childhood Development
Ability to plan, organize and implement daily programming
Ability to actively participate in a variety of physical activities with the youth
What does this role look like at the YMCA of Southeastern Alberta?
Reporting to the Director of Community Services, the Youth Support Worker- Crime Prevention Program provides support to youth by focusing on the direct delivery of crime prevention services and supports.
The responsibilities and duties of this role will include but is not limited to:
Customer Service
Attend all YMCA staff meetings and training as required
Participate in community agencies/committees/counsels to support our program objectives
Provide support to youth as they participate in community programs/activities
Provide excellent communication and customer service to parents, guardians, stakeholders and the community
Support youth in connecting to formalized supports to address needs
YMCA Values
Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and services
Demonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.
Teamwork
Work effectively within the Community team, contributing to its overall success by:
Promoting the YMCA’s annual Strong Kids Campaign
Promoting and/or attending YMCA events
Contributing to a positive and healthy workplace culture
Other duties to assist the team, as assigned
Support other community programs as needed through the Youth Worker role
SAM Standards
Achieve all quality standards and targets established under YMCA best practices and the YMCA’s SAM 2.1 program
General cleaning as required around the facility
Ensuring all staff are aware of SAM 2.1 standards, and work with them to create a culture of excellence in adherence to guidelines and expectations outlined by the SAM 2.1 manual
Interpersonal/Communication Skills
Communicate effectively with coworkers, supervisors, managers, and the senior leadership team
Ensure workplace conflicts are resolved quickly, following YMCA policies and procedures
Ensuring communication with caregivers/guardians is ongoing and strengths-based
Communicate effectively and professional with all families, children, schools staff, YMCA staff and the community
Consult with Director of Community to regularly reflect on, and improve, service delivery
Quality of Work
Ensure the use of Healthy Child Development concepts in program planning
Meet the unique needs of each youth using the strategies, skills, and knowledge learned through training
Collect monthly stats and submit monthly reports and stats to Director of Community Programs
Seek out professional development opportunities
Respond to behavioral issues in a way consistent with the YMCA values and training to support youth’s success
Support youth who have experienced trauma/adverse childhood experiences to develop emotional regulation skills, pro-social skills and problem-solving skills
Support creative problem solving and the creation of robust strategies that support the youth to be successful while engaging in activities
Support the youth in the community to be successful by modeling pro-social skills and behavior while engaging in activities
Understand healthy child development, and use this knowledge to plan activities to meet the developmental needs of the youth
Engage with the youth to develop healthy relationships while supporting the development of pro-social skills, gross motor skills, fine motor skills, dramatic play, etc.
Always provide a safe and positive environment for all youth which supports their development and ability to grow
Facilitate and engage youth in planned activities during program operations
Ensure the program space is set up in a way that supports supervision and trauma informed practices, while remaining clutter free and safe for the youth
Network/advocate for youth to be set up with formalized supports
Compliance with Legislation and YMCA Policies and Procedures
Adherence to the following at all times:
YMCA Child Protection and Operational Policies and Procedures
Public health and safety regulations
Occupational Health and Safety
Report all critical incidents immediately to Director of Community
Work Environment and Physical Demands
Work in loud noisy environment
May be going from standing to seating positions, from standing to kneeling positions, from kneeling to standing positions, from seating to standing positions for most of the working day, there will be walking through the day
May lift or move items up to 40 pounds
May be exposed to all weather conditions while working outside
May be exposed to verbal/physical abuse from external/internal participants
May be exposed to children or adults who are not vaccinated
Please Apply:
With a cover letter, resume, and 3 references (email addresses and phone numbers) who can attest to your character and previous work and/or volunteer performance.
Please send application packages to:
Rachel Didychuk, Director Community Programs
YMCA of Southeastern Alberta
525 2nd Street SE
rachel.didychuk@medicinehatymca.ca