Dear YMCA Before & After School Child Care Families,
Thank you for your patience during this difficult time. We appreciate the major disruption this situation has caused families and the anxiety it provokes as we all look to plan for the next few months. It is important to us that in this time of crisis, the YMCA remains true to our values of honesty, integrity, respect, responsibility and inclusiveness.
We believe the right thing to do in this situation is refund families any fees that were pre-paid to cover March 16 – 31 . Our programs closed as of March 16 and we do not believe families should have to pay for a service they did not receive, especially considering the current situation. The refund amounts will be as follows and will be returned to your original method of payment (i.e., credit card or EFT) on Friday, March 20th
Full Time- $169.09
Level 1- $79.10
Level 2- $ 54.55
Level 3-$ 27.27
Level 1- $27.27
Level 2 - $68.18
Level 3 - $122.73
Level 4 - $144.55
Families paying hourly rates or billed following the subsidy schedule will obviously not incur any charges for March 16-31
Please note: the invoice/payments for February childcare for hourly or subsidized parents will still be pulled on March 20th as usual.
Thank you for choosing the YMCA Before & After School Care Program. We love spending time with your children and look forward to seeing them again when schools re-open. If you have any questions, please contact Program Manager Victoria Potter at 403-594-0961 or firstname.lastname@example.org
Sharon Hayward, CEO